All case studies
Banking / Enterprise Architecture
Credit Card Dispute Management
- Geography
- California & Chicago, USA
- Timeline
- —
Problem
Dispute management at banking scale involves complex, highly regulated business workflows across many actors and systems.
Solution
Core architecture team member for one of the world's first complete Credit Card Dispute Management System implementations for a North American banking major.
Business impact
Architecture contribution to a large-scale enterprise dispute management implementation.
Capability chain
- Enterprise Architecture→
- Banking→
- Workflow→
- Large-Scale Systems